Dodini Behavioral Health Terms & Conditions

At Dodini Behavioral Health, we know that life can be stressful, complicated, and at times feel out of control.

Our practice exists to help you gain clarity, develop practical skills, and move toward the life you want with the support of experienced, licensed clinicians.

These Terms govern your use of our website and set expectations for how we work together. They exist to protect both you and our practice while ensuring a safe, transparent, and high-quality experience.

Our website provides:

• Information about our therapy and counseling services
• Educational content about mental and behavioral health
• A way to contact us and begin the inquiry process
• Convenient access to scheduling and payment tools

Browsing this website, reading our content, or submitting an inquiry does not create a therapist–client relationship, and nothing on this site is a substitute for individualized professional care.

This website is not an emergency service and does not replace in-person medical or psychiatric care when needed.

We may communicate with you by phone, email, and SMS text message in connection with your care and our services.

User Consent & Enrollment

• You provide your mobile number during the inquiry or intake process and explicitly consent to receive SMS communications from us.
• Only individuals who have opted in receive text messages.

Types of Messages

• Appointment confirmations and reminders
• Scheduling, rescheduling, and intake follow-ups
• Billing and payment notifications related to your care

Opt-Out & Support

• You may opt out at any time by replying STOP.
• Reply HELP for assistance, or contact our office directly.
• Opted-out numbers immediately stop receiving messages.

Compliance & Data Handling

• Messages are sent only to individuals who have provided direct consent.
• No third-party or purchased contact lists are used.
• All messages are transactional and related to your care and our service workflow. Message and data rates may apply.

If you are in crisis or experiencing thoughts of self-harm:

• Call 911
• Contact the 988 Suicide & Crisis Lifeline (call or text 988)
• Go to the nearest emergency room

Our website, voicemail, and messaging channels are not monitored around the clock and are not designed for urgent or emergency care.

You are welcome to explore our website and contact us with questions without becoming a client.

A therapeutic relationship begins only when all of the following occur:

1. You complete the required intake steps
2. You are accepted as a client by one of our licensed clinicians
3. You sign our separate informed-consent and practice-policy agreements

Until then, everything you receive from us is informational and educational.

Our services require payment, and by scheduling with us you understand:

• Fees are disclosed clearly before your first session
• Payment provides access to professional services—not specific outcomes
• Insurance reimbursement is not guaranteed unless explicitly stated; we can provide documentation for out-of-network claims where applicable
• Late-cancellation and missed-appointment policies are described in our intake paperwork

We provide services in person and via telehealth where permitted.

Because healthcare is regulated at the state level:

• Telehealth services may not be available in all locations
• Availability depends on each clinician’s licensure

We aim to expand access while remaining fully compliant with applicable law.

Your trust matters.

We handle your information in accordance with:

• Our Privacy Policy
• Applicable healthcare laws, including HIPAA where relevant

We do not sell your personal health information.

Everything you see on this website—including branding, text, images, and materials—is protected by intellectual-property law.

You may not copy, reproduce, or distribute our materials without written permission.

To maintain a safe website and practice, you agree not to:

• Use this website for unlawful purposes
• Interfere with website functionality or security
• Provide false or misleading information
• Attempt to access restricted systems or another person’s information

Our website may link to or integrate with third-party services, including:

• Payment processors
• Scheduling and telehealth platforms
• Educational resources

We are not responsible for third-party services or their policies, and we encourage you to review their terms independently.

Our website and services are provided “as available.”

We do not guarantee:

• Continuous website uptime
• Specific diagnoses
• Particular treatment outcomes

We do commit to continuous improvement and high clinical standards.

To the fullest extent permitted by law:

Dodini Behavioral Health is not liable for indirect or consequential damages arising from use of this website.

Total liability is limited to the amount paid for services in the prior 12 months.

You agree to hold Dodini Behavioral Health harmless from claims resulting from misuse of this website or violation of these Terms.

We may update these Terms periodically.

Continued use of this website means you accept any updates. The effective date above reflects the most recent revision.

These Terms are governed by the laws of the Commonwealth of Virginia.

Dodini Behavioral Health

Address: 1501 Langston Blvd. Suite 110, Arlington, VA 22209
Email: info@dodini.com
Phone: (703) 909-5101
Website: www.dodini.com